02
Driver selection
Every request is coordinated with a driver reviewed for the route, schedule and requirements of the service. DRIVIP does not operate as an instant-availability platform and does not assign drivers at random.
03
Punctuality and coordination
Schedule and meeting point are confirmed before the service. If a flight or schedule changes, it is communicated through the same channel used for the original request.
Before the service
Schedule, route and meeting point are confirmed during request validation.
On the day of service
Any last-minute change is coordinated through the channel already open with the client.
After the service
The receipt and service details remain available to the client.
04
Communication before, during and after
The client receives service confirmation before payment, and can write on WhatsApp in English or Spanish throughout the process.